Terms of service

Terms of Service

Effective Date: January 1, 2023

Welcome to PetalPin.

These Terms of Service govern your access to and use of petalpin.cyou. By using this website, you agree to comply with these Terms.

If you do not agree, please discontinue use of the website.

1. Website Use

You agree to use this website only for lawful purposes.

You must not:

  • Violate applicable laws
  • Attempt unauthorized access
  • Interfere with website functionality
  • Upload malicious software
  • Misrepresent your identity

2. Products

We strive to display products, colors, and descriptions accurately.

However, slight variations in color, appearance, or packaging may occur due to screen settings or manufacturing updates.

Product availability may change without notice.

3. Pricing

All prices displayed are subject to change without prior notice.

We reserve the right to:

  • Correct pricing errors
  • Cancel incorrectly priced orders
  • Limit purchase quantities

4. Orders

We reserve the right to refuse or cancel any order due to:

  • Suspected fraud
  • Payment verification issues
  • Inventory shortages
  • Incorrect pricing
  • Violation of these Terms

5. Payments

Payments are processed securely through trusted third-party payment providers.

PetalPin does not store your complete payment information.

6. Shipping

We provide free worldwide shipping.

Estimated delivery time:

7–10 business days

Delivery estimates are not guaranteed and may vary because of customs, weather conditions, holidays, or carrier delays.

7. Returns

Customers are covered by our 30-day free return policy.

Please refer to our Return & Refund Policy for complete details.

8. Intellectual Property

All website content including:

  • Logos
  • Product images
  • Graphics
  • Text
  • Branding
  • Layout

belongs to PetalPin or its licensors and may not be copied without written permission.

9. Limitation of Liability

PetalPin shall not be liable for indirect, incidental, or consequential damages arising from the use of this website or purchased products, to the fullest extent permitted by applicable law.

10. Privacy

Your personal information is handled in accordance with our Privacy Policy.

11. Changes

We reserve the right to update these Terms at any time.

Continued use of the website constitutes acceptance of any revised Terms.

12. Governing Law

These Terms shall be governed by the laws applicable in the Province of British Columbia and the federal laws of Canada.

13. Contact

PetalPin

Website: https://petalpin.cyou

Email: support@petalpin.cyou

Phone: +1 250 802-8889

Business Address:

3298 Hazelwood Rd

Langford, BC V9C 0H3

Canada